How much does it cost to build an online store?+
Cost depends on catalogue complexity, how custom the storefront is, and how many systems it must integrate with. A store on WooCommerce or Shopify with a custom theme is far cheaper than a marketplace with vendor payouts or a headless build with a bespoke front-end. Xcrino quotes against your catalogue and selling model rather than a package price.
How long does an e-commerce build take?+
A custom store on an existing platform typically takes 6 to 10 weeks. A marketplace, headless build or a store with ERP and inventory integration usually takes 3 to 6 months. Product data quality is the most common cause of delay, so it is worth starting that early.
Should I use Shopify, WooCommerce or a custom platform?+
Shopify suits businesses that want to sell quickly with minimal technical overhead and accept its structure. WooCommerce suits content-led brands already on WordPress that want more control. A custom or headless build makes sense when your pricing, catalogue or selling model keeps breaking the assumptions of packaged platforms. Xcrino recommends based on your model, not a preferred vendor.
Can you migrate our existing store to a new platform?+
Yes. Migration covers products, variants, customers, orders and content, plus URL mapping and redirects so existing search rankings are preserved rather than reset. We run the new store in parallel and validate data before switching over.
Which payment gateways can you integrate?+
Xcrino integrates the gateways relevant to your market, including Razorpay, Stripe, PayPal, UPI and card processing, along with wallets and pay-later providers where they matter to your customers. Multiple gateways can run together with fallback if one fails.
Can the store sync with our inventory or ERP?+
Yes. Stock levels, pricing, product data and orders can sync with an ERP, warehouse system or accounting package, in either direction. This is usually what separates a store that works from one where the website and the warehouse quietly disagree.
Will the store be fast and good for SEO?+
Yes. E-commerce sites are judged by search engines on speed and structure, and by customers on how quickly a product page loads on mobile data. Xcrino builds with performance budgets, image optimisation, clean URL structure and product schema markup, so listings can appear as rich results.
Can you build a multi-vendor marketplace?+
Yes. Marketplace builds include vendor onboarding, listing management, commission calculation, split payouts, order routing and dispute handling. These are substantially more complex than a single-seller store, and are scoped separately.
Do you provide support after the store goes live?+
Yes. E-commerce needs ongoing attention — platform and plugin updates, security patches, seasonal traffic preparation, new payment or shipping providers, and conversion improvements. Support is available as a retainer or on demand.
Where is Xcrino based, and which countries does it serve?+
Xcrino Business Solutions is headquartered in New Delhi, India, and serves clients across six countries: India, the United States, France, Japan, the United Arab Emirates and Qatar.
Can AI product search and AI agents be added to an existing store?+
Yes, and it is usually the cheaper route. AI product search sits on top of your existing catalogue through retrieval-augmented generation, so shoppers can describe what they want in their own words instead of guessing your category names. An AI agent connects to the same order and inventory APIs your storefront already uses, and can answer order status, start a return or reconcile stock without a person in the loop for routine cases. Neither needs a replatform — both need clean data and working APIs.
How long does e-commerce development take, and what drives the cost?+
A straightforward store on an existing platform is typically 4 to 8 weeks; a custom or headless build with real catalogue complexity is 3 to 6 months. Cost is driven by integrations rather than page count — payment gateways, ERP or inventory systems, shipping and tax logic, and any migration of existing orders and customers. A replatform with clean source data costs far less than one where the catalogue has to be reconstructed first.